Learning From Incidents: An SREcon21 Panel Discussion
Understanding how you can learn from your mistakes helps your organization in many ways. In this panel discussion, a group of site reliability engineers talk about the challenges and rewards of adding value to products, directing attention to key issues, and building a culture of learning through incident response retrospectives.
This video was originally recorded on October 13, 2021 for the SREcon21 session “Ask Our LFI Panel Anything About Learning From Incidents,” sponsored by Indeed.
Speakers
Alex Elman is a Site Reliability Engineer at Indeed.
Eric Dobbs is a Site Reliability Incident Analyst at Indeed.
Beth Adele-Long is Head of Product at Jeli.io.
Duck Lawn is a Site Reliability Engineer at Articulate.
Emily Ruppe is an Incident Commander at Twilio.
Josie Hughes is a Product Owner at Xero.
John Allspaw is the Founder and Principal at Adaptive Capacity Labs.