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How the Incident Retrospective Helps Indeed Deliver Constant Change Safely

This talk was held on Wednesday, August 21, 2019

Site reliability engineering manager, Alex Elman, uses a recent incident at Indeed to demonstrate the benefits of the incident retrospective. Many high-profile events are associated with a seemingly innocuous change. A single change, however, rarely causes an incident alone. By conducting thorough reviews, organizations can learn a lot about how their systems respond to failure. Applying these lessons helps organizations increase the capacity of their systems to adapt and absorb change.