All posts categorized in: Process Improvement

The Benefits of Hindsight: A Metrics-Driven Approach to Coaching

In a previous post, I described using a measure-question-learn-improve cycle to drive improvements to development processes. In this post, I assert that this cycle can also help people understand their own opportunities for improvement and growth. It can be a powerful coaching tool — when used correctly. At Indeed, we’ve developed an internal web app […]

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Metrics-Driven Process Improvement: A Case Study

In the previous post, I described how we use a measure-question-learn-improve cycle to refine development processes. To reiterate: Measure everything we possibly can. Learn by asking questions and exploring the data we’ve collected. Use our learnings to try to improve. Measure continuously to confirm improvement. At Indeed, we get as much data as we can […]

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Using Metrics to Improve the Development Process (and Coach People)

In the previous post, I described Imhotep, our scalable, efficient, and fast open source data analytics platform. Imhotep helps us use metrics at Indeed for fast, iterative experimentation, which drives improvement to our products. Improving process and coaching people We use the same tools and techniques to improve development processes, following a measure-question-learn-improve cycle: Measure […]

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